Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Previous Next
Subject: Send To Mail Recipient Not Working (Windows 7 and Notes 8.5.1 FP2)
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Functionality
Platform: Windows
Release: 8.5.1
Reproducible: Always

We started to roll out Windows 7 (some 32 bit and some 64) and Notes 8.5.1 Fix Pack 2 and have found that approximately 50% of the computers have a problem with the windows feature where you can attach a file to an New e-mail from the file system: "Send to >> Mail Recipient".

We have compared PCs that work to those that don't work, specifically "Default Programs" >> "Set Program Access and Computer Defaults" then chose "Custom", >> "Choose a default e-mail program" = Lotus Notes. Also compared registry settings relating to MailTo functionality and they all appear to be the same, no differences from the PCs that work vs those that do not?

On the PCs where this feature does not work, you receive this message, "..no email program associated...":


Are we missing something? Anyone else having this issue ? Could really use some help here, thought maybe it would be fixed in the latest Fix Pack 2 ?

Here' a shot of the setting in Set Program Access:


Feedback number DWIN84GK9D created by ~Laura Zentoozenetsi on 04/13/2010

Status: Open
Comments:

Send To Mail Recipient Not Working ... (~Arnold Umnuski... 13.Apr.10)
. . What brand and model hardware are y... (~Carol Dwoponev... 15.Jun.10)
. . We have solved this (~Carol Dwoponev... 17.Jun.10)
. . . . Thanks, just to include the message... (~Chloe Bubhipis... 21.Oct.10)
. . . . It's work fine now (~Michelle Minni... 29.May.14)
. . Send To Mail Recipient Not Working ... (~Ben Nimgerover... 4.Dec.12)
. . . . Re: Send To Mail Recipient Not Work... (~Julia Quetrete... 6.Dec.12)
. . Solution. (~Keiko Asanuber... 20.Dec.12)
. . . . Send To Mail not working (~Rebecca Chufoo... 11.Jan.13)
. . . . . . Same problem ... (~Hal Nimfanavit... 15.Apr.13)




Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS